Cancellation Policy for Retreats

The following flat cancellation fees apply per person:

withdrawal up to 91 days before the start of the holiday 30%,

from the 90th day before the start of the holiday 40%,

from the 44th day before the start of the holiday 50%,

from the 22nd day before the start of the holiday 60%,

from the 15th day before the start of the holiday 75%, f

rom the 2nd day before the start of the holiday 90% of the total travel price,

on the day of departure or in case of cancellation on Saturday, Sunday or public holiday immediately before the day of departure 100%. 

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Instead of withdrawing, the customer can nominate a substitute person. The organizer reserves the right to reject this person if they do not meet the special requirements of the holiday/retreat or if their inclusion is not possible for organizational reasons, or if their participation is contrary to legal requirements or official orders.

The original and new holiday participant are jointly and severally liable for any additional costs resulting from the change in the person of the holiday participant.

If the customer, without declaring his own withdrawal, is unable to commence the retreat/holiday on the day of departure due to his own fault or if incomplete or invalid travel documents hinder his departure, the organizer generally retains the right to the retreat/holiday/retreatprice but must offset the value of the saved expenses.